I was recently fitted for hearing aids. Although sadly it has become less commonplace to provide positive feedback, I would like to make a special mention regarding Gabriel Karrouze - the audiologist who provided me with such an excellent service and I am delighted to provide a testimonial on his behalf.
It is refreshing to deal with someone who is courteous and professional and above all, knowledgeable. From the initial consultation (for which he travelled a considerable distance to fit in with my schedule), through to final adjustments and fitting, Gabriel followed through on every single one of his promises, maintained regular contact to keep me updated and consistently presented in a professional, positive and friendly manner.
Having worked for over 25 years in a service industry myself, I appreciate and understand the benefits of such good customer service.
I believe Gabriel to be a credit to this company and will highly recommend him to my colleagues and friends.
Roger W Hilton